Hello Friends.
Dr. Jon teaches a class on Thursday nights, so I usually use
those nights to cook the dinners only I like and watch the shows Jon has no
interest in. I’m embarrassed to report that those shows include a program I
will call by its Spanish name, Escandalo!
Escandalo! is a
soapy, melodramatic program that centres around Kerry Washington and her
impossible cheekbones, and together they fix what’s wrong in Washington (the
place), and the presidency. Kerry is having an affair with the President (Escandalo!), but has also uncovered a
secret government organization that exists beyond the powers of the White House
(Escandalo!) and she’s having another
affair with the interim leader of that organization (Escandalo!) who holds the position previously held by Kerry
Washington’s father (Muey Escandalo!).
While the show purports to be about corruption and intrigue in the highest
office in the land, it’s basically House
of Cards for stupid people. In spite of myself, I am hooked.
One thing the show likes to do (with the subtlety of a
freight train, btw) is examine the effects of power. Who has it, who wants it,
what will they do to get it and keep it, etc. Kerry Washington is especially
good at playing this dynamic as every subtle shift reads on her stunningly
beautiful face. She’s a great actress, but lately her job has been to simply
react to horrifying things, and you couldn’t find a better canvas. But I
digress. Because it’s all about power, and because the show is a little
ham-fisted in delivering emotional punches, everyone on Escandalo! is always yelling at each other. As much as I enjoy the
escapism of a night time soap, I couldn’t last in that world for two seconds
because I can’t handle being yelled at.
Dream: Handle being yelled at.
Goal: Achievable. When I say, “Being yelled at”, I’m defining
things very loosely. I don’t mean someone screaming obscenities in my face, which
nobody should put up with, I mean when someone belittles me, or chastises me
like a child for some perceived transgression. I don’t understand this practice
at all.
When I was a child, I stupidly thought that kids yell at
each other, sometimes grown-ups yelled at kids, but grown-ups don’t yell at
each other (and yes, that naiveté is the incredible privilege of growing up in
the stable, happy home that 1/10 of 1 percent of all kids get, my brother and
me among them). Consequently, as an adult, I don’t know how to respond when
someone starts yelling. My stomach churns, my heart drops, and I am immediately
cowed and subservient, even when I know that I’m not in the wrong and have
nothing to be chastened for.
Plan: Shake it off.
How does Taylor Swift do it? With all the haters, and the
fakers, and the liars and the dirty, dirty cheats of the world?
Sometimes I wonder if I have one of those easy-to-yell-at
faces. Like a droopy, “duh-duh” face. During one job I held, I caught my
reflection in a window once after I was yelled at from a supervisor who had
actually gathered other coworkers around for some kind of public shaming. My
posture was defensive, my hands were shaking, and I had the stupidest look my
face.
There was a director I have worked with who is notorious for
his verbal tear-downs. Years of doing it had given him a lot of practice and he
could, without warning, really decimate someone he was displeased with. People
will always work with him, though, and I’m certain his tenure as a great
director will continue because he gets great results. Loathe as I am to admit
it, he knows that intimidation works. After a particularly blistering rebuke of
someone on a rehearsal day, he sputtered, “I care about putting on a good show.
I don’t care about everyone having a good time” or something to that effect.
What bothers me is that both things are possible.
I can think of bosses, supervisors, directors, teachers, and
other people of authority who get stuff done willingly by a happy crew. I have stayed
in lousy jobs and worked really hard to please people like that. I might put
forth extra effort into something if I don’t want to get yelled at, but I’m
going to give my truly greatest effort when I’m helping someone that I respect.
If you want to find stressed out people, go to a retail store or a restaurant.
If you want to find calm people deftly handling stressful situations, go to the
some of the stores where I have worked. I’ve seen managers on the floor all day
getting shit from customers, then get a call from some head office and get shit
from corporate when the day is done, and those managers then take their shit
out on nobody. People don’t get yelled at, people get treated with respect, and
the work gets done.
There are always going to be people that behave badly, who
believe that threats of catastrophe is greater motivation than positive
feedback. There’s no point in trying to change people who exhibit that behavior
because often it gets results from chumps like me. But chumps like me can
change how we respond to bad behavior, even if it means faking the shake off until
we can successfully make the shake off.
Dr. Jon never yells at me, nor do my work colleagues, nor
friends, nor family, and I don’t yell at anyone myself (at least I don’t think
I do). Still, I think it’s important to remind myself that yelling itself is inevitable,
but valueless. The more import I give to this lousy method of communication,
the more likely I am to internalize it the next time someone yells at me. If
yelling at James gets results, James better stop producing results to reinforce
the behavior. It is then that I am the worst version of myself and likely to
treat someone badly in turn, and that would be truly scandalous.
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